Help that's designed for travellers
Who we are
SureSave is a leading travel insurance provider that offers help that’s designed for travellers. Underwritten by certain underwriters at Lloyds, we operate in Australia, with all our services located in-house at our Sydney-based head offices.
We cover over 300,000 travellers each year, providing travel safety, insurance and assistance before, during and after their travels.
We also have a dedicated team of Business Development Managers working remotely to provide ongoing support to our network of travel agents across Australia.
What we do
At SureSave, we live and breathe travel. It’s what sets us apart and motivates us to deliver our promise to our travellers. We believe that everyone should be able to travel, safely and with peace of mind.
More than just travel insurance, we provide our travellers with World Assistance:
- We share our knowledge of travel safety and insurance with our network of agents and travellers, to keep them informed and covered.
- We provide peace of mind through our insurance, so travellers can explore the world with confidence.
- And when things go wrong, we’re there to help through our dedicated claims team and in-house, 24/7 emergency assistance team
- Agency support team across Australia, with extensive experience in the travel industry
- Award-winning Customer Contact Centre (Auscontact NSW State Award, 2016)
- Dedicated in-house claims processing team
- In-house, 24/7 Emergency Assistance operation ‘WE Assist’
- SureSave Travel Safety app, free to policyholders