Making a travel insurance claim
We hope whatever has happened didn't ruin your holiday. If unfortunately this has happened and you need to make a claim, please do the following:
Step 1: |
Gather your documentsTo settle your claim, we are going to need certain documents. At the end of our claim form, you'll find a documentation checklist. This will help you assemble the documents required to help you complete your claim, so we suggest you get these together first. |
Step 2: |
Download & complete a claim form.Please download a claim form. In order for us to process your claim quickly it's important that you complete all the relevant sections of this form with as much detail as you can. 5 tips to better claims
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Step 3: |
Send us your claimPlease check through your form thoroughly then send your completed claim form together with original supporting documents and keep a copy for your records. The fastest way to submit a claim is by email:
Alternatively, mail your documents to: Travel Claims Department |