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Cancelled leave or redundancy before your trip starts

Cancelled leave or redundancy before your trip starts

Your boss cancels your leave because the project you've been working on is taking a little longer than expected. The bad news is, he won't budge on this - you have to be at work until the launch. The good news is, your travel insurance can cover any rearrangement costs you incur to for rearranging your trip to the following week so you don’t have to choose between your trip and your job.

We’ll cover travellers if they must cancel or rearrange their upcoming trip because they (or their travelling companion):

  • Are made redundant from a full time or part time permanent job before their trip starts (unless the redundancy is voluntary).

What to do

If this event happens to you, refer to our checklists for what to do when you have to cancel or change your trip.

What you need to know

If either of the above happens to your travelling companion, then for you to be covered.

  • They must also cancel or rearrange their trip.

  • Their cancellation or rearrangement must mean you would then be the sole adult member of your travelling party.

We don’t cover you when:

  • You should have known there could be a problem

  • The redundancy was voluntary

What you can claim

If you’re covered under this event, you can claim for the following (less your excess) – up to your plan’s trip limits.

  • Cancellation costs - this includes unused, pre-booked accommodation, prepaid transport, prepaid tours, and prepaid tickets to public events.

  • Rearrangement costs - costs to rearrange pre-booked accommodation, prepaid transport, prepaid tours, and prepaid tickets to public events - up to your plan's trip limit or the cost of cancelling the whole trip, whichever is less.

  • Unused tourist visa costs - we'll cover any charges by the visa authority to reissue your prepaid tourist visa. If you have to cancel, we'll cover the value of any unused portion of your tourist visa.

Extra Cancellation Cover

If you’ve added the Extra Cancellation Cover option at the time of policy purchase, you’re covered for the above, up to the additional limit you’ve chosen.

Please note that this article is a summary only – please refer to the PDS for full details of cover, conditions and exclusions that apply.