Bought with us before?

SureSave Travel Insurance

After many years of insuring Australian travellers, the SureSave brand has transitioned to nib travel insurance.
Rest assured, our travellers are important to us and the team behind SureSave remains on board to support our customers with any ongoing policy maintenance, as we move forward into the future.

Customer Service

Helping our existing customers

Our customer service teams are here to assist.

Policy Holders

Credits and Refunds

We can help with credits or refunds on unused policies.

How to claim

Claims

We’d like to help you make a claim.

Coronavirus

Travel Alerts

Stay informed of Travel Alerts.

We are a signatory to the General Insurance Code of Practice developed by the Insurance Council of Australia and enforced by the Code Governance Committee, an independent body whose purpose is to drive better Code compliance and help the insurance industry improve its service to consumers. The Code is designed to promote good relations and insurance practice between insurers, authorised representatives and consumers. The Code sets out what we must do when dealing with you. You can obtain a copy of the Code from codeofpractice.com.au.

nib Travel Services (Australia) Pty Ltd ABN 81 115 932 173, AFS Licence No. 308461. The Product Disclosure Statement is available from us. This insurance is underwritten by XL Insurance Company SE, Australia branch (ABN 36 083 570 441).